People are still the connective tissue that make QSRs operate smoothly, and that will remain true even as more AI-powered technologies are introduced in restaurants. QSRs need to invest in the latest technologies not so much to replace workers, but to attract them.
80+ location fast-food chain signs with Lunchbox and CBS NorthStar to launch its native online ordering and customer engagement platform, as the brand eye's future expansion.1
89% of diners who have used curbside pickup say they would be more likely to visit a QSR that offers curbside pickup, but parking is a problem, according to Tillster's 2024 Phygital Index Report.